> You have to be authentic to who you are as a brand, otherwise you’re not going to win, and you’re not going to get new customers or keep your customers if you’re selling them something that you’re actually not.
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> That authenticity also maybe even starts with the product and making sure that your product is on brand.
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> Suzy Davidkhanian
Your brand is a story, an expectation, and a promise.
Staying true is hard, but chasing trends usually isn’t a formula for long-term success.